Search Westerville Phone Directory

The Westerville phone directory puts city hall, police, and public service contacts in one place for this northeast Columbus suburb. Westerville spans parts of both Franklin and Delaware Counties, which means some records live at one county office and some at the other. This page pulls together the phone numbers, office details, and search tools you need to reach the right Westerville department. Whether you want a police report, need to look up a property record, or just have a question for the city clerk, the directory below will help you connect fast.

Westerville City Hall Contacts

Westerville City Hall is at 21 South State Street, Westerville, OH 43081. The main phone number is (614) 901-6400. That line connects to the front desk, which routes calls to any city department. Hours are Monday through Friday, 8:00 AM to 5:00 PM. Westerville uses a council-manager system. The city manager handles daily operations while the mayor and council set policy and pass ordinances.

The Westerville City Clerk handles public records requests, council meeting records, and official city documents. All of these are available under ORC 149.43, which gives anyone the right to inspect or copy public records. You do not have to give a reason for your request. The clerk's office posts meeting agendas, minutes, and ordinances on the city website. If you cannot find what you need online, call the main number and ask for the clerk's office. Council meetings happen on the first and third Tuesday of each month. Those are open to the public and recorded for later viewing.

Westerville is also home to Otterbein University, which adds to the community feel and brings in a younger population that often needs help finding the right city phone number for parking, code issues, or utility questions.

Westerville Police Phone Directory

The Westerville Division of Police is at 29 South State Street, right next to city hall. The non-emergency line is (614) 882-7444. Emergencies go to 911. The records section handles requests for incident reports, accident reports, and other police files. You can call, walk in, or submit a written request. Ohio law makes police reports public, with some exceptions for ongoing investigations or certain personal details.

Crash reports for accidents in Westerville are available through the police records section or through the state system at buycrash.com. The state system charges a small fee per report. The Westerville police phone directory also includes the detective bureau for follow-up on criminal cases. The department runs school resource officer programs, community outreach events, and a tip line for reporting suspicious activity. If you need to file a non-emergency report for theft, property damage, or vandalism, you can call the non-emergency number or visit the station during business hours.

Westerville Public Records Requests

Public records in Westerville fall under the Ohio Public Records Act. That is ORC 149.43. Any record kept by a public office is open for inspection unless a specific exemption applies. You do not need to say who you are. The office must respond promptly. Copies cost actual cost, which runs about $0.05 to $0.10 per page for paper.

City council records go through the clerk. Police records go through the police division. Building and zoning files are held by the planning department. Knowing which office has what you need makes the process faster. The Westerville phone directory on this page lists the key numbers so you can call the right place on the first try. Written requests work too. Put your ask on paper, hand it to the right office, and they must respond in a reasonable time. If they say no, they have to tell you why and cite the specific exemption in the law.

Note: Records that involve ongoing criminal cases or certain personal information may be withheld under state exemptions.

County Services for Westerville

Westerville straddles Franklin County and Delaware County. Which county office you need depends on where your property sits. Most of southern and central Westerville falls in Franklin County. The northern part of the city stretches into Delaware County. Property taxes, deeds, court records, and marriage licenses are all handled at the county level.

For Franklin County, the Auditor at (614) 525-4663 handles property lookups. The Recorder at (614) 525-3930 does deeds and liens. The Clerk of Courts at (614) 525-3600 manages court files. For Delaware County, the Auditor is at (740) 833-2900 and the Clerk of Courts is at (740) 833-2550. Knowing which county your address falls in will save you from calling the wrong office. Your tax bill will show which county you pay into.

The Ohio state directory at ohio.gov is another useful tool for Westerville residents who need to reach state-level offices for things like BMV services, vital records, or licensing boards. The screenshot below shows the state directory search page.

The Ohio state directory lets you search for state agencies, boards, and offices by name or keyword. It is a helpful backup when a local Westerville office points you toward a state department.

Westerville Planning and Zoning

The planning department in Westerville handles zoning questions, building permits, and development reviews. Their office is in city hall. Call (614) 901-6400 and ask for planning. They can tell you about zoning classifications, setback rules, and what permits you need for construction or renovations. Inspections are also set up through this office.

Code enforcement is part of the planning team. If you see high grass, a junk vehicle, or a property in rough shape, you can report it by phone or through the city website. The code team investigates complaints and works with property owners to fix issues. Repeat violations can lead to fines. Zoning appeals go before the Board of Zoning Appeals. Meeting schedules and applications are posted online. Westerville has been growing with new subdivisions and mixed-use projects, so the planning department stays busy year round. If you have a project in mind, calling early in the process can save you time and hassle down the road.

Westerville Phone Directory Quick List

These are the most used phone numbers for Westerville city offices. Save them for when you need to make a quick call.

Westerville offices are open Monday through Friday during normal business hours. The police division handles emergency calls 24/7 through 911. Westerville also runs its own electric utility, which is something most Ohio cities do not have. That means electric billing and outage questions go through the city, not a private company. Call the electric division line listed above for those types of issues. The Westerville phone directory above covers the main departments, but the city website lists additional direct lines for smaller offices.

Nearby Cities

Westerville sits near several other central Ohio cities that maintain their own phone directories. If you need contacts in a neighboring community, check one of these.